Dropbox Customer Support

Get help with your Dropbox account, find tutorials, and troubleshoot issues with our support resources.

Support

Help Center

Browse our extensive library of help articles and tutorials to find answers to common questions.

Visit Help Center

Community Forum

Connect with other Dropbox users and experts to get answers and share knowledge.

Join Community

Contact Support

Can't find what you're looking for? Our support team is ready to help you with your issue.

Contact Us

Frequently Asked Questions

How do I reset my Dropbox password?
To reset your password, go to the Dropbox login page and click on "Forgot your password?". Enter your email address and follow the instructions sent to your email to reset your password.
How do I upgrade my Dropbox storage?
To upgrade your storage, log into your Dropbox account and click on your avatar. Select "Settings" then go to the "Plan" tab. From there, you can choose a plan that fits your needs and complete the payment process.
How do I share files with others?
To share a file or folder, right-click on it in your Dropbox folder and select "Share". You can then enter the email addresses of the people you want to share with or create a shareable link.
How do I recover deleted files?
Dropbox keeps deleted files and previous versions for 30 days for most accounts. To recover, log into the Dropbox website, click "Deleted files" in the left sidebar, find the file you want to recover, and click "Restore".

Still Need Help?

Our customer support team is available 24/7 to help you with any issues you might have with your Dropbox account.

Contact Support